The Financial Clearance manager provides leadership and operational oversight for the Financial Clearance Unit, supporting insurance verification, authorization/referral management, patient advocacy, and pre-service financial clearance functions. This role ensures accurate, timely, and compliant patient access processes that support revenue cycle performance and excellent service to clinics, providers, and patients.

The position partners with leadership, clinic operations, and cross-functional teams to improve workflows, optimize system performance, monitor productivity, and drive strategic growth initiatives. The manager is responsible for staff performance, service standards, and operational outcomes across assigned teams.

Key Responsibilities

Manage daily operations of the Financial Clearance Unit, ensuring work is completed accurately and within service level expectations.
Oversee insurance verification, authorizations, referrals, financial counseling, and patient access workflows.
Lead supervisors and staff by setting priorities, monitoring productivity, and supporting performance improvement.
Review operational reports, denial trends, and revenue metrics to identify opportunities and implement corrective actions.
Partner with clinics, scheduling teams, and business units to improve communication and service delivery.
Support Epic/CareConnect workflows, reporting tools, system enhancements, and process optimization initiatives.
Develop procedures, training materials, and quality standards to ensure consistent operations and compliance.
Recruit, train, coach, and evaluate staff while promoting engagement and accountability.
Assist with departmental budgeting, resource planning, and expense management.
Support business development efforts by onboarding new departments and expanding service partnerships.

Salary Range: $95,400 - $208,300/Annually

Qualifications

We’re seeking a self-directed, collaborative professional with:

Proficiency in Epic applications such as ADT, Cadence, and Prelude required
In-depth knowledge of internal Epic reports and dashboards required
Strong leadership skills required
Understanding of Huron Analytics Financial Clearance Module required
Expertise in insurance verification, authorization/referral management, pre-service collections, and financial counseling required
Commitment to full transparency
Ability to communicate clearly and diplomatically

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About UCLA

At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.

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