Under the supervision of the Nurse Manager, and in coordination with the Clinical Director and the site MSO, this individual will follow up patient appointments, complete demographics, referral forms, on-line transactions including appointment and procedure scheduling using the CareConnect System. Explain billing procedures and insurance requirements. Provide patient care support and patient care to Head & Neck Clinic locations including Westwood, Santa Monica, Beverly Hills, Thousand Oaks, and Santa Clarita.  Primary location will be in Thousand Oaks. Greet patients and triage incoming calls. Make appointments and check out patients.  Process patients and notify nursing staff of patient's arrival. Bring patients to exam rooms. Prepare patients for procedures. Assist physicians in minor procedures. Take vital signs and specimen collections. Maintain inventory of medical supplies. Maintain sterilization of medical equipment.  Must be a self-starter, a team player, and willing to cover back office and administrative duties as necessary.  Must be flexible and understand that back office responsibilities may change on a daily basis based on staffing needs of the clinic. They will also provide backup administrative support, triage calls, copy, collate and file reports, sort and distribute mail and faxes. Obtain and document physician approval on all pharmacy and patient request for prescription and refills. Answer, screen, and respond to incoming calls. Administer new patient paperwork. Assist with insurance authorizations and procedure coverage. Complete patient disability forms and process requests for patient medical records. Assist with filing as well as other front office duties.

Salary Range: $29.46 - $38.87 hourly