Provide psychodynamic interventions, crisis intervention, grief/bereavement counseling, problem solving, stress reduction and developing healthy coping strategies in individual/family/group settings.
Responsible for developing and implementing individual Plan of Treatment which assist patients and families to cope and/or restore social, emotional, financial and environmental factors which affect and/or affected by illness.
Partners with patient to identify needs and develop and implement individual treatment plan based on mutually agreed upon treatment plan.
Discuss options for care proactively including Kaiser resources and external community/government resources to assist patient and family in developing short and long term care plans as appropriate.
Team with other disciplines in assessing, planning and providing services for patients utilizing biopsychosocial information.
Assist patient in advocating for self to receive appropriate services within Kaiser and in the community.
Takes, reviews, evaluates and prioritizes written and oral referrals.
Maintains documentation, records and data collections.
Responsible for completion of required documents in a complete and timely manner.
Liaison between patient and Kaiser maintaining positive relationship with Kaiser and providing for continuity of care.
Identifies appropriate levels of care and facilities for referred patients, were applicable. Obtains placements, where applicable.
Collaborate with internal and external resources in Kaiser and the community to meet mutually agreed upon goals and objectives.
Provides information and referral to community resources as requested.
Coordinates exchange of information between Kaiser, families, members and skilled nursing facilities.
Determines application of Kaiser, Medicare and Medi-Cal benefits to specific patient situations.
Assist in coordinating communication between regional offices, clinics, hospitals, and field staff, triaging of phone calls from members/families.
Works with referral sources to clarify and complete required clinical and psychosocial information.