The Human Resources Manager (HRM) provides HR support to NAHC supervisors and staff. Answering to the Director of HR, the HRM is responsible for the execution of NAHC’s HR operations and provides hands on HR consultancy and solutions across all aspects of HR areas. The HRM also oversees NAHC’s HR Information System and develops, implements, modifies system requirements, and maintains system security and integrity of the data.
The Native American Health Center is an accredited institution and adheres to the standards of excellence set forth by the Accreditation Association of Ambulatory Health Care (AAAHC) and the Commission of Dental Accreditation (CODA).
DUTIES AND RESPONSIBILITIES 1. HR MANAGER: Responsible for overseeing day-to-day operational flow of the Human Resources Department. 2. Lead HR efforts in preparing and responding to internal and external audits. Internal audits should occur on a quarterly basis. 3. Coach and advise supervisors on NAHC best practices and interpretation of NAHC policies and procedures. 4. Conduct NAHC Management and Leadership guide training to supervisor. Assists with overall training efforts for supervisors and staff. 5. Supervise HR Generalists. Resolve staffing issues and facilitate conflict resolution for staff. Hire, discipline, evaluate, train and terminate staff in coordination with the Human Resources Director. 6. RECRUITMENT: Oversee NAHC’s full life-cycle recruiting efforts and ensure fair hiring practices are being met. Responsible for managing recruitment programs. Lead weekly HR recruitment meeting with other HR staff. Ensure job openings are posted at various levels within 24-48 hours of receiving original request and support hiring manager’s recruitment needs. Manage the employee referral bonus program. 7. ON-BOARDING: Will manage NAHC’s overall on-boarding practices. Responsible for developing yearly on-boarding schedule and for ensuring agency onboarding needs are met. Oversees HR employee, volunteer and intern onboarding best practices and infrastructure. Ensures all onboarding practices meet and follow NAHC policies and are compliant with Federal and State laws 8. CONSULTANTS: Responsible for managing incoming consultant contracts which include contract extension, evaluations and ensure files are maintained. 9. EMPLOYEE RELATIONS: Lead, coach and assist management and staff in the handling of employee relations issues following NAHC policies, and external regulations. Manage the labor relations communications between the Union, Management and employees on issue resolution, grievance procedures, NLRB charges etc.. 10. Manage complaints and/or grievances and determination of appropriate disciplinary actions. 11. Conduct internal investigations, document findings/recommendations in accordance with established policy and recommend resolutions to management. 12. REPORTING: Ensure reporting requirements are met and reports are delivered timely. Reports include, but are not limited to; monthly HR report, I.H.S monthly/quarterly reports and annual EEO-1, UDS, OSHPD reporting. 13. HUMAN RESOURCE INFORMATION SYSTEM: Lead all employee personnel action (EPA) changes within NAHC’s HR Information System. Quality check all incoming new hire and EPA workflows to ensure data integrity standards are maintained. 14. Maintain employees personnel records such as, but not limited to; TB, Physical CPR and performance evaluations. 15. Manage the implementation and maintenance of HRIS modules. This includes interface with internal NAHC systems. 16. SYSTEM CONFIGURATION: Analyze and evaluate HRIS functions, user needs; perform functional configuration, build code tables for each tasks; perform development and maintenance of the system modules according to operational and business needs, performing tests, troubleshooting for problems, and provides technical assistance. 17. Build and manage templates in HRIS; lead customization development and provides HRIS mapping and development, system maintenance and Implementation of HRIS enhancements. 18. TRAINING: Develop training curriculum, end user procedures, and guidelines. Roll out training to all employees and new employees. Deliver applicable trainings when necessary to staff and management. 19. OTHER: Maintain positive working relationships with NAHC administrative management team, supervisors, staff members, funding sources, and community agencies. 20. Actively participate in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards, when assigned. 21. EMPLOYEE SAFETY: Safely performs all duties; follows required protective protocols to ensure personal safety as well the safety of others. 22. Must maintain compliance with ergonomic safety standards; be mindful of posture and regularly practice ergonomic stretches. 23. Work extremely well under pressure, meet multiple and often competing deadlines. 24. Demonstrate cooperative behavior with supervisors, subordinates, colleagues, clients and the community at all times. 25. Other duties as assigned by Supervisor.