Job Summary: SRCH is engaged in an integrated approach to meeting the health needs of complex behavioral health patients in order to connect them with a Primary Care Provider and meet their behavioral health needs. The Behavioral health supervisor is responsible for oversight of coordination and quality of behavioral and mental health services offered at the assigned SRCH campus. The Supervisor ensures that the goals and objectives regarding the quality of, and access to, overall mental health services are met.
Specific Tasks/Duties Include:
Provides oversight of daily operations and supervision to direct reports.
Coordinates activities by scheduling work assignments, setting priorities, and directing the work of psychiatry team staff.
Provides oversight of coordination of care for all mental health and psychiatry patients within SRCH as well as patients transferring care to and from Sonoma County Behavioral Health and other behavioral health referrals to various SRCH clinics (Dutton, Lombardi, Brookwood, and Vista).
Works closely with mental health team members, including psychiatrists, mental health coordinators, nursing staff, care coordination, and any relevant agencies in the community for the purpose of coordinating quality care for patients.
Provides leadership for the department including direction, training, performance management, and development of all assigned staff. Must be familiar with the Collective Bargaining Agreement in the supervision of any union-represented staff.
Responsible for timely, accurate submission of timekeeping processes to payroll.
Responsible for supervising clinical performance and efficiency in compliance with SRCH policies and procedures.
Assists with meeting the needs of complex behavioral health patients, including assessment, education, referrals, and follow-up care. This may involve face-to-face, phone meetings, and a review of electronic messaging and media.
Maintains competence in clinical best practices in the delivery of mental health treatment and/or psychiatric nursing treatment.
Performs the interpretation of information obtained from clients and others including the health care team, and documents all clinical care in the patient’s electronic medical record.
Participates with the mental health leadership team to improve the quality of care.
Coordinates and attend meetings with SRCH BH leadership team and Sonoma County Behavioral Health as needed.
Performs related duties as requested.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Doctoral Degree or Master’s Degree in psychology or social work.
Current California psychologist, LCSW, or LMFT license.
Current California RN licensure.
Current coursework and updated coursework in clinical supervision as required by either the California Board of Psychology or the Board of Behavioral Sciences.
Current CPR coursework for RN supervisors.
Minimum of 1 year of experience with direct patient care in an outpatient primary care setting, SRCH experience preferred.
Knowledge and Skills:
Good knowledge of the best practices in psychotherapy using empirically-based methods. Critical thinking is essential.
Current CPR certification.
Knowledge of electronic medical records and tracking systems.
Strong written and verbal communication skills, including communication through electronic means.
Demonstrated computer/keyboard proficiency and experience with Microsoft Outlook, Word, Excel, and PowerPoint.
Demonstrates knowledge of compliance issues within the community clinic environment.
Demonstrates a willingness to report any incident that is unusual or incompatible with accepted clinic procedures.
Complies with HIPAA policies.
Strong interpersonal skills. Ability to be sensitive with persons of various social, cultural, economic and educational backgrounds.
Ability to work in a fast-paced environment.
Strong organizational skills with the ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines.
Good judgment, problem-solving, and decision-making skills.
Ability to work independently and as part of a medical team.
Fluency in English and Spanish (speak, read and write) preferred; may be required at certain sites.
While performing the duties of this job, this position is frequently required to do the following:
Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.
Communicate effectively in person or via telephone in a manner that can be understood by those with whom the person is speaking, including a diverse population.
Give and follow verbal and written instructions with attention to detail and accuracy.
Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.
Vision: see details of objects at close range.
Coordinate multiple tasks simultaneously.
Reach forward, up, down, and to the side.
Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day.
Lift up to twenty (20) pounds.
Internal Number: 4
About Santa Rosa Community Health
Santa Rosa Community Health serves our diverse community by providing excellent, culturally responsive, comprehensive primary care that is accessible to all people. We care for the whole person with compassion and respect. We cultivate a safe, supportive learning environment where employees can do their best work in a way that embraces diversity. We advocate for health care as a human right because it is fundamental to social justice.
Our vision is to improve the health and well-being of our community by transforming the health care experience so that all people have access to care and all people feel cared for; to create a lasting health care resource for our community; and to be an integral partner with the community in the promotion of health, education, and access to care. We believe that equal access to health care is essential to social justice.