Job Summary: Reporting to the Chief Medical Officer, the Site Medical Director is responsible for achieving a high quality of patient care at their site. In addition to regular staff physician duties, areas of responsibility include supervision and development of the provider team, clinical site supervision, and operations and system improvement at the site.
Specific Tasks/Duties Include:
Provides for the diagnosis and treatment of health center patients within the scope of his/her license to practice medicine.
Provides follow-up on patients seen including chart notations, lab review, and referrals to specialists.
Participates in Provider meetings, quality improvement/maintenance meetings, OB review meetings, and other professional activities as required by providers as part of team functioning.
Meets regularly with the CMO to review patient care issues and provides input into the development of treatment guidelines and protocols.
Provides back-up for mid-level providers on-site, or by phone during the day or after hours, when on call.
Supervise and Develop Provider Team
Recruitment and retention activities, in collaboration with CMO and Human Resources Recruiting Manager.
Supervises providers: orients new providers, responds to staff and provider concerns, oversees probationary period, and provides feedback, evaluation, and conducts performance improvement and disciplinary action as necessary.
Oversees clinical staff development, including providing opportunities for professional development.
Leads provider and staff meetings, lead quality improvement processes, and training, and other site projects as directed by CMO.
Clinical Site Supervision
Responsible for overall quality of patient care and site productivity.
Performs or delegates lab review and reviews urgent labs as needed.
Performs or delegates annual review processes for all providers including chart review for new providers and advanced practice nursing staff and covers as needed for, providers on vacation or leave.
Takes a leadership role in recruitment and hiring processes of locum tenens providers, staff providers, and organizational leaders.
Responds to variances and sentinel events in coordination with the Risk Management Committee.
Participates in residency meetings including operations, training, and faculty meetings to serve as liaison and to build on the current collaborative relationship.
Performs or delegates completion of billing, forms, orders, and referrals on behalf of resident trainees as needed based on regulatory requirements. E.g. physical therapy referrals must be signed off by a physician.
Responsible for the operational and financial performance of the clinical site.
Operations and System Improvement
Manages provider schedule for optimal access for patients
Manages provider productivity for optimal access for patients.
Supervise and develop non-clinical staff at the assigned sites.
Provide leadership for the cross-site departments including direction, training, performance management, and development of all assigned staff.
Must be familiar with the Collective Bargaining Agreement in the supervision of any union-represented staff. Responsible for timely, accurate submission of timekeeping processes to payroll.
Participate in ongoing training.
Work with community partners on regional and local projects related to clinical quality improvement in a collaborative fashion.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Active California medical license and good standing with the Medical Board of the State of California; or Active Nursing License, in good standing with the Nursing Board of the State of California, and active Nurse Practitioner license and Furnishing license in the State of California.
Active DEA license.
5 to 10 years of clinical experience.
3+ years of leadership experience.
Clinical management experience or training preferred.
Experience with residency training program curriculum and ACGME requirements for trainees and US residency training programs.
Experience working with electronic medical records, eClinicalWorks preferred.
Knowledge and Skills:
Demonstrated proficiency with all tasks on the most current Medical Director competency list.
Spanish language intermediate proficiency or above (speak, read, and write) preferred.
Demonstrates knowledge of compliance issues within the community clinic environment.
Demonstrates a willingness to report any incident that is unusual or incompatible with accepted clinic procedures.
Complies with HIPAA policies.
Strong interpersonal skills; ability to be sensitive with persons of various social, cultural, economic, and educational backgrounds.
Experience with Microsoft Office applications including Outlook, Word, Excel, and PowerPoint.
Strong organizational skills with the ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines.
Strong written and verbal communication skills.
Ability to work independently and as part of a team.
Good judgment, problem-solving, and decision-making skills.
While performing the duties of this job, this position is frequently required to do the following:
Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.
Communicate effectively in person or via telephone in a manner that can be understood by those with whom the person is speaking, including a diverse population.
Give and follow verbal and written instructions with attention to detail and accuracy.
Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.
Vision: see details of objects at close range.
Coordinate multiple tasks simultaneously.
Reach forward, up, down, and to the side.
Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day.
Lift up to 20 pounds.
Travel to other office and community locations.
Internal Number: 2
About Santa Rosa Community Health
Santa Rosa Community Health serves our diverse community by providing excellent, culturally responsive, comprehensive primary care that is accessible to all people. We care for the whole person with compassion and respect. We cultivate a safe, supportive learning environment where employees can do their best work in a way that embraces diversity. We advocate for health care as a human right because it is fundamental to social justice.
Our vision is to improve the health and well-being of our community by transforming the health care experience so that all people have access to care and all people feel cared for; to create a lasting health care resource for our community; and to be an integral partner with the community in the promotion of health, education, and access to care. We believe that equal access to health care is essential to social justice.