Under the direct supervision of the Medical Director, The Family Practice Physician – Medical Information Officer (MIO) serves as the bridge between Medical Administration and IT departments. The MIO is responsible for leading clinical information technology initiatives and other ad hoc projects while continuing to serve as a practicing physician providing direct patient care.
It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice.
Evaluates the organizations IT systems.
Designs and applies EHR software and applications.
Converts and analyzes medical and health data.
Insures quality of care across multiple information systems.
Leverages medical and health data to improve services and daily operations.
Train physicians and other medical professionals in IT systems and applications, especially the EHR.
Conducts data analytics and reports findings.
Sets project expectations.
Led communication efforts with physicians and nurses.
Directs training and go-live support (remains on call for clinicians with questions or problems during go-live)
Develops and leads multi-disciplinary process redesign efforts.
Key in-house information technology consultant on health system initiatives.
Present to different groups on a regular basis and in an ad hoc manner.
Responsible for all duties of a Primary Care Physician (see Job Description).
Demonstrates professionalism when calling patients and provides quality customer service using AIDET Standards.
Ability to work with high volume of patients, internal/external customers, and deal with frequent changes, delay or unexpected events.
Demonstrates adherence to and observes all safety policies and procedures.
Demonstrates knowledge of domestic violence, child and dependent abuse protocols.
Demonstrates cultural sensitivity and competence with patients.
Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation).
No direct supervisory responsibilities, however the MIO will be responsible for providing leadership, consultation, coordination, communication, and training to physicians and other medical professionals.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Medical Doctor degree (M.D,) or Doctor of Osteopathy (D.O) from an accredited medical school. Completion of a residency training program in the field Family Practice, Internal Medicine, OB/GYN or Pediatrics, required. Board Certified or board eligibility required.
Maintains current knowledge in Family Practice, Internal Medicine, OB/GYN or Pediatrics through continuing medical education, participation in local and national medical societies.
Ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, policy and procedure manuals. Ability to respond effectively to the most sensitive inquires or complaints. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply sound judgment in understanding to carry out instructions in written or oral form. Ability to make appropriate job decisions following standard office policies and past precedents.
Experience with word processing, spreadsheets, email, and keyboarding required. Microsoft Office and Google Suite skills required. Working knowledge of EHR required.
CERTIFICATES, LICENSES, REGISTRATIONS
Possession of current unrestricted and valid License - Physician and Surgeon or equivalent from Medical Board of California. Board Certified or Board Eligible Family Practice, Internal Medicine, OB/GYN or Pediatrics, required. Possession of current unrestricted and valid DEA license, Advanced Cardio Life Support (ACLS) for FP/IM, Pediatric Advanced Life Support (PALS) cards for PEDS, and Basic Life Support (BLS-C) card for all specialties.
Possession of current, valid, unrestricted California Driver's License (Class C) required.
Required to pass a criminal history background check and drug screen upon hire.
Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to sit. The employee is frequently required to stand and walk for extended periods of time. The employee must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. The employee must regularly lift and/or move up to 10 pounds of supplies. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is moderate (i.e. call center setting with computers, phones, and printers). Must be able to work in a fast-paced environment.
Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed.
Internal Number: 2034
About Community Health Centers
Community Health Centers of the Central Coast, Inc. (CHC) is a 501(c)(3) non-profit network of community health centers serving the residents of California's Central Coast. Conveniently located throughout San Luis Obispo and northern Santa Barbara counties, our committed team of healthcare professionals are dedicated to maintaining your health and well-being. We offer fully accredited Medical, Dental and Chiropractic care as well as Health Education and Specialty Care.
To enhance the health status of all people in the Central Coast of California, with special emphasis on the medically underserved, by providing accessible, affordable, comprehensive and quality healthcare services, through well trained professional staff, in strategically located health centers.
A History of Quality Care
Community Health Centers of the Central Coast began operation in 1978, in a small building in Nipomo California, with 7 employees and a part-time volunteer doctor.
Our health centers are located in San Luis Obispo County and Northern Santa Barbara County on the Central Coast of California. Our patient population includes low income, uninsured community members with sp...ecial emphasis on special populations such as homeless, school-based, migrant and seasonal farm workers, and public housing residents.
Our primary care staffing includes: Family Practice, Pediatrics, Internal Medicine, and OB/GYN Physicians. In addition, we have Physician Assistants, Nurse Practitioners, Dentists, Optometrists, Behavioral Health clinicians, Chiropractors, Registered Dietitians/Certified Diabetic Education, and other ancillary staff. In addition, to primary care we have a variety of specialists that provide services on-site or through telemedicine.
CHC has extended walk-in hours at several health centers in Paso Robles, Arroyo Grande, and Santa Maria that include extended evening hours and weekends.
CHC has one on-site pharmacy at its CHC Nipomo Health Center that fills more than 50,000 prescriptions per year for our patient population. The Pharmacy is open Monday-Saturday.
CHC has been Joint Commission Accredited since 1998, and most recently Joint Commission Primary Care Medical Home certified since 2014.
CHC continues to grow as an organization and is proud to be able to serve the community by providing quality health care.