The Chief Medical Officer (CMO) is responsible for the overall patient functioning of the medical program of the clinic and satellites, including the day-to-day management, planning and supervision of medical staff activities. The CMO also assures an efficient system in which quality care is guaranteed to all patients. The CMO works a minimum 40-hour workweek. The CMO should be able to work cooperatively and effectively with the CEO, utilize a balanced approach which includes the perspectives of all disciplines involved in the center's health services, and should have a role definition that is flexible enough to accommodate the diversity of existing workable health center models. The CMO should be a health care provider licensed to practice in the State of California. The CMO should have a strong community health/public health orientation, be experienced in patient care management, and have three to five years experience in an administrative capacity.
Provides leadership and management oversight to medical staff and serves as an example for others to follow. Encourages teamwork amongst medical staff and encourages open communication with staff.
Manages, coordinates and directs projects as appropriate (i.e., quality improvement initiatives, clinical guidelines and protocols, policies and procedures review, etc.).
Works collegially with all levels of management and staff to proactively solve issues and implement solutions to improve clinical operations, patient flow, etc.
Exercises clear and open communication with others, verbally and in writing as well as utilizing appropriate and courteous interpersonal skills when dealing with difficult situations (i.e., patient complaints, provider issues, etc.).
Develop the center's health care plan based on community health needs, epidemiology of the community, and health behavior of the community.
Recommend clinical objectives and participate in the designation of priority objectives for the health center with reference to implementation of the health care plan.
Works closely with the COO and Chief of Quality and Risk Management on implementation of the quality plan, protocol development, and other matters related to the standardization and ongoing evaluation of patient care.
Develop the organizational plan for clinical operations and provide for efficient use of personnel in the application of multiple health skills (disciplines) to community and individual health problems.
Participate in community organization activities designed to modify community health behavior, epidemiology, and/or needs.
Coordinates the activities of the medical staff with those of other operational units of the organization.
Delegates responsibilities to others as deemed appropriate.
Compliance with related State licensing requirements, special clinical initiatives and grant guidelines. Ensures compliance with federal and state laws and regulations regarding medical staff activities.
Participate in development of the health center's financial plan (budget), with ongoing monitoring and evaluation.
Develop and present the clinical activities budget, including staffing and support plan and equipment needs projection.
Prepare and recommend qualifications statements for credentialing, job descriptions, and evaluation standards for all medical personnel.
Assist in recruitment of medical staff, assist in interviewing potential medical staff, prepare recommendations for hiring and firing for the review and approval of the CEO.
Serve as a primary rater (or reviewing officer where additional levels of supervision exist) for all medical personnel evaluations; recommend and participate in final determination of disciplinary actions and terminations as well as nomination of individuals for awards and salary increases.
Provide input in the selection of key non-clinical personnel, including the CEO, as prescribed by the Board.
Provides primary staff support to the medical staff in accomplishing their duties to include physician behavior issues that fall under provisions of the medical staff bylaws, rules and regulations and policies.
Supervisory responsibilities for:
Physicians (Staff, National Health Service Corps, Consultants)
Family Nurse Practitioner, Physicians Assistants
Advise on information system needs; develop, recommend, and conduct special studies of operations.
Interpret clinical data.
Lead or participate in the periodic review of practice management functions, e.g., reception, telephone triage, patient flow, outreach services, laboratory, pharmacy, follow-up on missed appointments, referral tracking.
Review patient satisfaction surveys; function as first-Ievel patient complaint resolution focal point.
Participate in periodic management review with project administrative staff.
Ensure compliance with physician time accountability.
Arrange and conduct regular meetings of clinical providers.
Oversees the development, implementation and maintenance of the medical staff bylaws and its rules and regulations.
Represent clinical management in health center administrative meetings, and under the direction of the CEO, in community meetings. Participates as a member of the senior executive leadership team, contributing to the overall strategic and operational guidance provided to the organization.
Provide clinical supervision of staff.
Participate in developing job descriptions, responsibilities and privileges of administrative personnel supervising ancillary (e.g., laboratory, x-ray, pharmacy) services.
Coordinates and monitors medical staff involvement in medical staff committees.
Participate in creating schedules for clinical assignments, rotations, on-call, leave, etc.
Institute and manage continuing professional education, in-service training, and orientation of clinical staff.
Participate in the development of health risk management protocols.
Advocate for the health center and serve as liaison to (including active membership in) local and state professional societies, as well as to health officials, organizations, and health training institutions, as appropriate.
Designs, implements and evaluates educational programs for patients.
Supervise the development, implementation, and operation of a quality assurance program as it related to patient care.
Present reports on health and quality assurance matters to the Board regularly and periodically, as determined by the CEO and the Board.
Formulate and recommend changes in clinical programming which are seen to be needed from analysis of clinical data, or changes in health behavior, epidemiology, or problems in the community.
Participates on internal committees as directed (i.e. Peer Review, QIC, Credentialing.).
Clinical medicine, i.e. direct patient care of at least 50% (at any CSV clinic), or as mutually agreed with the CEO.
Adheres to the highest standards of medical ethics at all times.
Maintains hospital privileges/or affiliations with various local hospitals.
Represent the organization in professional societies.
Will be required to work at any satellite facility.
2. Other duties as required
Graduation from an accredited medical school. Must have (or immediately obtain) license to practice in California.
Three to five years previous medical administrative experience required.
Board certified in a primary care specialty required (Family Medicine, Internal Medicine, Pediatrics, OB/GYN).
Experience in working or desire to work in a safety-net community-based setting with many diverse ethnic groups. Ability to converse with Spanish-speaking patients and community members desirable.
Employer will assist with relocation costs.
Internal Number: CMO042319
About Clinica Sierra Vista
Clinica Sierra Vista is the primary-care medical home of 200,000 people in Kern, Fresno and Inyo counties who come to us for healing, comfort and compassion. We offer an array of medical, dental, behavioral health and community services and programs that lengthen and enrich the lives of our patients.